Foundational Supports
Privacy Policy
This Foundational Supports Discussion Board is being managed by The Social Deck PTY LTD (ACN 600 044 728) on behalf of The Department of Social Services. The Discussion board is operated by The Social Deck using software licensed from Social Pinpoint.
For details on how The Social Deck collects and protects your personal information, refer to the Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
Privacy Policy
IMPORTANT - you are not required to share any personal information to participate in this discussion board. We encourage you to remain anonymous and use a pseudonym. Any information you do post on this idea wall will become publicly viewable, subject to our moderation policy.
The law protects your personal information, including under the Privacy Act 1988 (Cth) (Privacy Act).
The Social Deck and the Department of Social Services, collects personal information about people for a range of purposes. You find out more about how we handle private information in the Department of Social Services Privacy Policy and The Social Deck Privacy Policy.
We want you to read this privacy collection notice because the Privacy Act says we must make you sure you know how we collect and use your information.
What is the purpose of the collection?
The Australian and State and Territory Government wants the disability community to tell us what they think about Foundational Supports. This will help us design and deliver Foundational Supports and a Foundational Supports Strategy.
The Department of Social Services have contracted The Social Deck to help with this project. The Department and the Social Deck will use the information you give us to develop Foundational Supports.
What is ‘personal information’ and ‘sensitive information’?
Personal information is information or an opinion about an identified person or an person who could be identifiable.
Sensitive information is a part of your personal information. It includes information or an opinion about your racial or ethnic origin, political opinions, religious beliefs or affiliations, philosophical beliefs, membership of associations or unions, sexual orientation or practices, criminal record, or health, genetic or biometric information.
What we collect
You can choose to take part in online engagements with a pseudonym (a fake name). If you do choose to provide any personal information, we will leave out information that can identify you, such as names, so we keep your information private when we analyse it and report to the Department.
When you take part in the discussion board, The Social Deck may collect a range of information, if you choose to share it:
- Your first and last name if you choose not to use a pseudonym
- Your personal experiences if you choose to share them.
You shouldn’t give us information about other people unless they have agreed. You can share their information with us if you are allowed. For example, if you are a parent or guardian to a child or the primary carer of a person who can’t give consent.
How we collect and use your personal information
The Social Deck and the Department will collect your personal information to help develop Foundational Supports.
The Social Deck will collect your personal information to:
- analyse the information you give us and the results of community consultations.
- The information collected by The Social Deck during the consultation will be de-identified..
If you choose to take part in face to face or online consultation events, The Social Deck will collect your personal information by:
- downloading and analysing the information and ideas you provide on this ideas wall
- any personal information will be removed prior to providing it to the Department in reports.
The Department will use your information to help develop Foundational Supports. The Department will also analyse any de-identified and aggregated personal information collected by The Social Deck to inform the development of Foundational Supports.
Who we show your personal information to
We may show your personal information to the following people, organisations or third parties:
- The Social Deck
- The Department of Social Services
- Other people or organisations, where the law allows it.
All entities contract by the Department are subject to strict confidentiality, privacy and security obligations.
Managing preferences
You can choose to use a pseudonym (a fake name) when you take part in consultations. If you are worried about sharing your personal information, you can contact foundationalsupports@thesocialdeck.com and talk about other consultation options.
Storage of your personal information
We store and dispose of your information under the Australian Government records management rules. This includes the Archives Act 1983, agency-specific records authorities and general records authorities. It makes sure the Department holds your personal information securely.
The Department stores all personal information collected on Services Australia’s cloud storage with servers that are in Australia. Services Australia and the Department has control over any personal information held on our cloud. We handle this information under the Australian Privacy Principles.
We handle any information shown to third parties under the Privacy Act. We store the information under agreed security protocols.
More information
The Department’s Privacy Policy contains more information about how we handle personal information, including how to:
- access personal information we hold
- ask to have your personal information corrected
- complain about a breach of the Australian Privacy Principles in the Privacy Act.
If you have any concerns or questions, you can contact us at complaints@dss.gov.au or foundational.supports@dss.gov.au.
Confirmation and consent
You consent to the Social Deck and the Department collecting your personal information and handling your personal information by giving us:
- your personal information when you register for a consultation event
- your personal information when taking part in a consultation event.
Terms of Use
The following Terms and Conditions govern the use of the Foundational Supports Discussion Board (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, The Social Deck PTY LTD.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
- all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
- you are prohibited from advertising or offering to sell or buy any goods and services
- you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
- you cannot collect or store personal data about other users of the site
- you cannot impersonate any person or entity, including without limitation to a representative of The Social Deck.
- you cannot interrupt or interfere with the site or servers or networks connected to the site
- you cannot attempt to gain unauthorised access to the site or other use accounts
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to engage@thesocialdeck.com.
Governing Law
These Terms shall be governed in accordance with the laws of Queensland, Australia, without regards to its conflict of law provisions.
Indemnification
The Social Deck, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of The Social Deck and its clients, suppliers and licensors. The Social Deck owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at engage@thesocialdeck.com
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